Quote:
Originally Posted by MSchad
I just got the same $10 increase notification. Their website still states $50 price for life; “ Keep your internet service monthly rate for as long as you keep your plan.”
So I called and the first idiot I talked to said rate increase was to cover infrastructure improvements and cost increases. He even tried to send me a form to see if I qualified for the low income government help program. Finally hung up on him and called again. Got a gal that understood and got me a permanent $10 loyal customer monthly discount to offset increase. Be persistent!
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Glad it worked out, but...
The same company that promised $50 for life just gave you a permanent $10 discount?
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Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.
Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough
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