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Old 09-20-2024, 06:53 AM
AnnFL AnnFL is offline
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Default Don't do it

My boyfriend and I both switched to T-Mobile over a year ago. Nothing but problems ever since. Bad, slow, or broken internet connections. The cell phone service is even worse. Dropped calls, not receiving calls and texts, the phone service locks up, echoes on the lines, etc. I travel to CO to help take care of my mother, where it is even worse! Lots of time I can't even make a call or send a text. They charged us for things they said were "free" and our bills go up every month with no explanation. We called the company and they said that our stores here are not T-Mobile stores, they are authorized dealers so they can't do anything about what they promised. The closest real T-Mobile store is in Ocala, so don't do business with the ones here. Stupidly we signed a 2-year contract. The day it's up is the day we dump them. I had Xfinity for both previously with no problems. I also had Straight Talk for years for my cell with no problems. I advise you look elsewhere.