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Originally Posted by New Englander
I have Quantum Fiber and I like it BUT their customer service is horrendous.
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You know it depends. Like most companies it depends on what time of day you call and which call center you get to. Sometimes I get great technical support and other times not so much and have to call back in. But I can say once everything is set up, there is usually no reason to call them and they have a great web site where you can do almost everything including sending equipment back to them. It creates the UPS label and everything.