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09-23-2024, 05:50 PM
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Soaring Eagle member
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Join Date: Dec 2015
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Quote:
Originally Posted by BrianL99
I assume by "Big Box", you mean Lowe's or HD? You pay them and they in turn, pay their installers. Their contract is with you and they have a separate contract/relationship with their installers.
They are 100% responsible for the mistakes their installers make or damage caused by them. I've been down that road with HD & Lowe's and they both made good on their installer's screw ups.
They are essentially functioning as your General Contractor and you're not paying them for that work ... it's "free". They are insured. Their installers aren't always the best, but usually they're fairly competent. Kitchens & Baths are their specialty, but they do other things, too.
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What you say is true but personally, I'd skip the big box stores. 
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