It has taken us a while to find a good PCP as well as good specialists. You have to be picky, willing to change providers if unhappy, & willing to drive a bit if you can't find what you need nearby. We are very happy with our current doctors, but dealing with office staff has often been a miserable experience. No matter how pleasant & well-intentioned the employees seem, an unfortunately large percentage of our referrals for tests or other specialists have been screwed up, requiring hours of our time to resolve & sometimes delaying treatment for weeks or months. Not sure if it is employee turnover/lack of training, or if the system is becoming too complex for them to navigate. Happened with both private insurance & Medicare. Have you snowbirds traveling to other states for care noted the same problems in last few years?
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