Talk of The Villages Florida - View Single Post - Issues with the warranty department and/or Southern Touch Painting?
View Single Post
 
Old 10-02-2024, 06:42 PM
asianthree's Avatar
asianthree asianthree is offline
Sage
Join Date: May 2011
Location: Caroline, Pennacamp, Fernandinia, Duval, Richmond
Posts: 10,332
Thanks: 33
Thanked 4,681 Times in 1,845 Posts
Default

Quote:
Originally Posted by frayedends View Post
I informed them at least a month before of the repairs needed. Their failure to get it done in within the warranty time is not my issue. Now, if it was a more complicated thing they would have a huge issue with me. I would not let it go. But as mentioned, it's just paint.

Unfortunately for me, I am not there full time. I won't be back to paint until November. I do have some paint, not sure which colors so I have to check and I have no issue painting. But I have no primer. I don't recall if the paint was paint/primer in one or if they use primer anyhow.
Susan is correct if not complete within the year, warranty department will give you the contractors phone number and most likely once the one year is up, they will not return to your house for free. It’s been that way since our first home in 2010.

Our inspectors have strongly recommended that you’re one year warranty. Be done at 10 months to make sure that every item is taken care of before that 357th day. We have always made our 10 month appointment the week of closing on our house.
__________________
Do not worry about things you can not change