Quote:
Originally Posted by _NightOwl
I don't think there are any mail workers who sit inside this bank of mailboxes so she's having trouble getting help. She's moving soon so I might just have her forward her mail to me.
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There aren't any maill workers who sit inside the mailbox house. Your mother should ask some neighbors when they think the workers are there. The workers arrive, dispense the mail & leave. But many neighbors are surpisingly good at knowing when your postal has the workers available. When the workers are there, ask someone who has opened their box if you/or your mother can call in through the open box. Just say Hello, hello? & when they respond tell them your situation. The solution may be any one of those suggested: jammed mail, lock needs lubrication, lock needs to be replaced. In the meantime the worker will hand your mother her accumulated mail.
Good Luck