[QUOTE=Pairadocs;2383078]
Quote:
Originally Posted by bjansson
I need everyone's opinion.
First of all, I do sympathize. Many will only lecture you that you should never make a mistake. I have had a very similar circumstance, was told my bank (United Southern) "refused" the payment I authorized (this was not related to a villages bill. Long story here, but like you, plenty of $$$ in account. Finally went to bank where they know me personally and they proved they have NEVER refused a a payment I authorized (lived here for years before retiring to the Villages). The end of this is, there is simply no way any big corporation allows for any mistake, even an "honest" mistake, and the Villages is a very nice community but it is far from a friendly small town. It is a huge corporation like any other. The days of simply talking to someone who recognizes you and have a discussion, like I can at my bank, are long gone. I am sure there is no way you will escape paying for your mistake. And if misery loves company, I will tell you that even though I did nothing wrong, and NO payment was ever refused by my bank, I too have been banned from ever paying paying my bill by check. It's almost amusing, I am probably the lease likely to ever write a refused or insufficient funds check ! Expensive lesson and reminder to be "perfect" at all times, but the name of the game is not to be "understanding", it's money/profit/bottom line.
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I disagree…..
Had an overdraft on one of my accounts at Citizens. Went to the branch where I do necessary face to face business.
I asked for the overdraft fee to be waived. No questions, it was done.
Not a big corporation just the lady I always deal with at my small town bank branch.
My guess is this happens every day………..