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Originally Posted by graciegirl
You are right. That was indeed unprofessional. BUT.............imagine the claims. Imagine how many calls are very similar to yours with of course your appropriate expectations. I have lost track of the dollar amount two major hurricanes in two weeks have caused Florida.
AND what is worse...ALL of our bills are gonna go up. I understand why, but it doesn't make it easier to accept. But I do know that insurance is NOT pie in the sky.....You know, like folks think of the Federal Government??? Somebody has got to pay and somebody who understands insurance has to answer the phone. I bet getting a private appointment with your rep was a major problem these days.
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Villages Insurance doesn't handle claims. They are a sales agent for multiple insurers and overall they are incompetent.