USAA has been very pleasant to deal with & they have always responded quickly to my questions or reports. I’ve been with them for about ten years, 9.5 in another state. I have always had to call at least once a year - large company, so no assigned agent, different departments: car, homeowners, umbrella, claims, etc but they keep detailed notes re prior calls & were always very pleasant & paid immediately when I totaled my 18 day-old car.
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