[QUOTE=shut the front door;2384346]You should reach out to someone in authority in that office and find out if they record phone calls. If so, tell them the date and time and let them hear it for themselves.[/QUOTE
Actually was considering exploring that, but last couple days have heard so much from others about really rude treatment, lack of response, difficult process to get them to agree to in person appointment, etc. so decided we just want to fine new broker and agent.
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