I feel your pain OP. We had been having troubles with their customer service (lack of)
for a while, but this year was the final straw. When we got our letter from Progressive in MAY cancelling/non-renewal our HO and therefore also our umbrella policy, I called to get a new HO policy. Was told the first available phone appt was the end of AUGUST!
Who in their right mind waits until the height of hurricane season to shop for a new HO?
No company will write anything when there is an active storm on the way. We found a new company on our own.
Now trying to extricate ourselves from Villages Insurance entirely.
Our auto policy is with Travelers, just wondering if I can request a different agent, or would I have to get a whole new policy with a company outside the Villages?
Anyone have any advice?
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Medicated Vet ... For your protection.
"The Villages: A cross between Stepford and The Dome."
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