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Old 11-08-2024, 05:43 AM
Kjbatl Kjbatl is offline
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Default Beware of refund policy at city furniture

Quote:
Originally Posted by eyounkin View Post
We are in the process of building a new home, take possession early 2025. We are looking for recommendations for furniture stores since we have to furnish the entire house. Any feedback would be appreciated We started working with City Furniture ad the designer is awesome, but wondering about selection/options. Thanks in advance.
Multiple people have found that city furniture has a no refund policy, only store credit. A neighbor ordered a couch that came in damaged after the 6 weeks of waiting. A second one came in stained. After the second attempt, city furniture said they could not get the couch and she had to come and pick something else. It is in the written contract you sign when ordering or purchasing.
My wife and I have bought furniture from Babette’s multiple times going back to 2005. Great service and quality products.