Had the same problem. Ran the cleaner routine that was supposed to clear it, would clean the cartridge head and printer jets with alcohol.
It worked ok but it got to be a pain to do every time I needed to print.
So the next time I needs to buy new ink cartridges I just bought an inexpensive Brother laser printer. Sure it’s only B&W but why does my boarding pass need to be in color?
Very happy and never worry about it not working anymore.
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