Quote:
Originally Posted by paulat585
Hi, My home warranty people conducted my yearly HVAC inspection today. The tech found that oil/coolant had leaked and that the leak couldn't be repaired & that it had frozen & then thawed. It had leaked on my new filter, saturating it. The tech called the office and was told to add coolant(?) to the system and to advise me to wait until it "had issues" as they would not repair/replace it now. He did this and said it took 2 pounds (?) in an 8 pound system. The brand is Carrier.
In the past this warranty company has been cooperative. My questions:
1. Do I need to wait until it starts having issues to call them
2. What do I say to avoid the run around with them.
Thanks, Paula
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There is a very high probability if it’s a small leak that it’s on the indoor coil. Adding refrigerant to bring it back up to the proper level will make it work but might only be for a short time. Running a system that’s low on refrigerant can do damage to the compressor. if you have a leak, you really should try to get it resolved. Replacing that component, (coil)would be an option. Depending on the age of the system, it might be wiser to replace everything. Typically home warranty companies would not replace that coil. in my experience they will only replace components that are rusted. I would get a good HVAC company to check it out and they should be able to look for a leak and once they find it can give you options. Good luck