Phone calls, Texts and Email are all at your disposal for how you wish to use them. Years ago you answered every phone call without knowing who was calling and there were no Texts or Emails. As time went on Email and then Texts evolved. Now you have the ability to know who's calling or texting or emailing and its up to you whether you answer the phone or read the email or respond to the text. No one says you have to have an Email address or allow Texting to your device(s) just as no one ever required you to have a Telephone. You choose how accessible you are by each method of communication. Today's environment makes it easier, especially for businesses, to contact you by Text and Email. How would you contact 100 people in a single day?
Today's environment expects communication of all forms to be available and to be monitored in a timely fashion, but you may choose to manage Email, Texts and phone calls however you like.
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