Yes, 2 years ago we had same discussion with Lowe’s about water valve etc. Sales person talked down to us and was downright rude which was uncalled for. We were not argumentative or acting entitled. Because of the attitude by sales person,Lowe’s Trailwinds lost credit for the sale. We arranged for a plumber to install new valve and ordered refrigerator online from Lowe’s with no mention of a specific store. Delivery went great and on time. The guys removed old refrigerator, put doors on new one, leveled it and hooked it to new water line and installed the water filter. Oh, and I got a 10% discount for ordering online!
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