We also had problems with dropped calls and went to the Verizon store...they said it was the battery and gave us a new one. Also, you have to keep "updating" your cell by dialing *228...then hit number 2. Until I started doing this about once a month, I wouldn't get a 10:00 am voicemail until 5-6 at night. Hope that helps. jackie
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Jackie & Larry Duff
The Village of Hemingway
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