Warranty Problems CYV
We are in our 2nd year in a CYV with Vinyl siding. Had the Vinyl fixers come out about 6 times during the first year to fix various small problems; one of which was gaps in the siding which many of our neighbors also experienced. I called the warranty department last week and they said we are still covered...that's good! But I asked them to have the repair person call before coming so I could insure a proper fix....instead of the normal "slide the vinyl back into position" and then leave. Well I did get a call on the answering machine and I have called back a number of times with no contact. Question: Is any one else experiencing bad customer service in the 2nd year? The first year they were very prompt!
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