Quote:
Originally Posted by Chellybean
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a neighbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!
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I have always wondered if there might be a bit more to their story. By that I mean all the posted reviews (RAVE reviews I might add), posted on ND and other social media sites make a big point of "call Brent" he's one of us, a villager, implied of course is, you can trust him, he's one of our neighbors, just another senior. But, as I processed that, I started to wonder what the "rest of the story" was. Would someone who owns a big roofing company really move into a development for retired folks when there are so many family villages ? Or, is "Brent" really a retired person working part time as so many do, as a representative for this company, maybe commissioned for each fellow villager they can sign up ? I have no idea, but it does sound like a good marketing plan for an roofing (or other) company. Hire a sales rep that is a (semi ?) retired villager, it implies without stating it, hey, you are going to be golfing, playing bocci or pickle-ball, going to socials and club meetings with this person, so the potential customer could make the leap to the thought that this is a person you live and socialize with, so safety in that ? I have no idea. but if I had a company, and wanted to really promote trust, sounds to me like being able to say, ---------- company, owned by a villager, etc. etc. That could be an advantage, but it could also mean absolutely nothing ! ?