Quote:
Originally Posted by mrf6969
Excellent companies like Skylight will always get a negative review every now and then. You can't please them all. If you research Skylight, you will see over 90 some percent of the folks that have used them are very pleased and we are one of them.
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It doesn't take many disaffected customers to negatively affect a business. As Winston Churchill said "a lie can get halfway around the world before Truth can get its pants on". That is not to say that the complaint written about here wasn't real, but it certainly does seem to go against the prevailing wisdom regarding this roofing company.
That said however, I'd NEVER agree to a large job by anyone unless I had a written quote beforehand and an understanding that no payment would be forthcoming until the job was completed. We've had three jobs done and an ongoing service arranged since we moved here that I couldn't do myself, and in each case it was 1) do extensive research on who is the best and most reliable; 2) contact 2-3 vendors from the list and ask for quotes; and 3) get the contracts signed and let them go to work. We've not been disappointed in the least using this process.