Quote:
Originally Posted by Stu from NYC
Have been a satisfied customer of T Mobile for just under 3 years, owning a Samsung S22.
Yesterday received an email from them offering us an upgrade to a S 24 on them. Silly me thinks they want to keep us as a customer and by committing to probably two years would get the new phone at no cost.
Go to their store this am and told the rep about the offer and first offers us $ 200 off the phone price and than $ 300. New phone would otherwise cost about $ 1000.
When I remind him about the phone on us offer he asks to see email and after a couple of minutes says they can do it but we must upgrade to a new plan which will cost $ 40 per month. In other words a free phone costs us $ 480 per year.
His only response is they will have a better offer on Black Friday.
To say the least rather disappointed in T Mobile.
Caution they are very sneaky and to me dishonest.
|
You forgot to tell them that you live in Stuville!