Quote:
Originally Posted by MandoMan
I had a new HVAC system installed in May of 2023 for $10,500. A refrigerant leak led to several days without cooling last summer and four days without heat last weekend. Turns out the leak is in the coils. As the unit is still under warranty, I don’t have to pay for a new coils unit (probably $1,000), but the two hours to install it will cost me $500. It was supposed to be installed yesterday, but somehow it blew off the truck yesterday on I-75 and was run over by a semi.
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There must be more to this story. New Carrier systems (and most other major brands) come with a 5-year labor and 10-year parts warranty. So, can I assume that this is not a Carrier system? $10,500 is a lot of money for a system that has a substandard warranty. A large local company, like Munn's, would have been able to get replacement coils in a day or so, or just swap them out from an in-stock unit.