BTK, I think you have heard enough good to give it a go. Remember, back in 2020 everything was fouled up due to Covid, plus the online process was newer.
We just renewed our Global Entry online with no problems and got our cards a week later. We plan to do the same with our passports, which expire halfway through 2027.
Like someone said, the hardest part was taking an acceptable picture with your phone. But Walgreens will make you a digital one to use. That's what we plan to do.
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It's harder to hate close up.
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