Quote:
Originally Posted by dadspet
I seem to have a similar issue to your issue. Lost my internet overnight and out for 3 days before quantum fiber could send a technician out that was awful enough but after a few days the same thing happened lost my internet overnight called customer support and they can't fix it or send a technician out until January 6th awful awful awful support. They first time they replaced most of the equipment in my house and I seem to get 500 when it came in but then after it went through a pod I got about 240 which wasn't the 500 I was supposed to get but good enough. The real issue is quantum fiber has zero internet and can't fix my problem for days and days and days awful
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I sent you a PM with my reach number. Please give me a call and I will be happy to stop by tomorrow and take a look. If you are getting service to the SmartNid, then I should be able to help you. John