Talk of The Villages Florida - View Single Post - Quantum fiber.. awful service
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Old 01-01-2025, 08:56 AM
brewbob brewbob is offline
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Default Problems solved

I also had problem with no internet(went out at 2am on Mondays). Tech would come out and and replace equipment and things would work, then inet would fail again at 2am on Monday. John came out and found the Parental control was activated. I did not activate parental control. Must have been a glitch from some firmware update (my guess). Things seemed to be working fine until I discovered some 2.4g devices would not connect to wifi. I went thru a series of tests. The problem went away after removing the 2 small wifi pods. Now I only have the 1 main pod and have good wifi everywhere and no problems. If your problems still remain after checking parental control is off and only 1 main pod is connected(reset the smartnid and main pod)....then ask John(he lives in TV) to drop by and check things out.

Good luck
Cheers
Bob