Talk of The Villages Florida - View Single Post - Quantum fiber.. awful service
Thread: Quantum fiber.. awful service
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Old 01-02-2025, 08:25 AM
jrref jrref is offline
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Originally Posted by jrref View Post
They are in the process of sending out the new WiFi equipment on a schedule so if you call support they will not be able to just send them to you. Having poor wifi coverage in the garage is very common in a lot of homes here in the Villages. My suggestion is to call support, tell them that you are having all these coverage issues with their provided equipment and that you want to schedule a tech to come out and fix the coverage problem. Don't ask for the single wifi device or anything else. Be specific and short. Less is more here. When the tech comes he or she will replace the equipment and get everything working.
Forgot to mention, please let us know what happens and if everything is resolved.