Quote:
Originally Posted by biker1
Actually, not such as good example of their "one price for life". When I transitioned from CenturyLink to Quantum Fiber, they told me the $30 per month was a "one price for life". It really wasn't as they increased the price to $40 after 2 years. I suspected this would happen because the "one price for life" was not in print on their website. When I questioned them about this they assured me it was "one price for life". I knew the rep was clueless and the only question was "how long before they raise the price?". Granted, $10 isn't a lot but they did lie to not only me but also several others that I know. I have no complaints about their service and I have had CenturyLink/QuantumFiber for almost 11 years and fiber to the house at another location for 5 years before that. I just prefer not to be lied to.
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I agree. But because of this situation and others concerning this "price for life" sales offer, they are trying to be more transparent in the fine print.
At the end of the day I truely believe Quantum and the Cable companies want to retain their customers. Making changes to offers that are not supposed to change or making the service non-competitive will only cause them to loose customers and that costs them money from lost revenues and retention offers.
While no one can be certain, we will see how it goes and time will tell how much integrity each company has.