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Originally Posted by Sandy and Ed
I believe or at least heard that they now have a third party handling their incoming customer calls/complaints. Maybe that will help resolve those alleged customer service issues???
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Do you really think they are unaware of the multitude of complaints directed at them? Also, since most of the complaints result from grossly overcharging, I think they may be aware of what they are doing. It's really a shame, since the company they bought out, Kiley and sons, was excellent.