Quote:
Originally Posted by Jerseyjets
Hi friends,
My Dell laptop will not stay on. I have tried all home fixes (you tube) but no luck.
Please recommend who or where I should go.
Thanks and have a great 2025.
Jerseyjets
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How old is it? Is it a touch-screen? Is it a Chromebook? Is it a gaming laptop (aka Alienware)? How old is the operating system? You might have a dead battery, that won't hold a charge anymore. Does it shut down even when you have it plugged in to the wall outlet with your power adapter? Does it make unusual noise when you turn it on? So many possible reasons why it wouldn't stay on, but it all depends on what EXACTLY the situation is with your machine.
When you say it won't stay on, what do you mean by that? Do you power it up, it starts to load the OS, and then shut itself off immediately without ever opening to Windows? Or does it power up, load the OS, stay on for a few minutes, and then shut down? Is it "shutting down" or is it "turning off?"
Have you installed any new software in the past month? It could be that you've run out of memory. Or it could be that you have a virus. Or it's possible that a new download self-installed and is sucking all your RAM on bootup. That's not likely, but it's possible. The most likely culprit is the battery, but other likely possibilities would be a faulty power jack or damaged hard drive.