[kendi]

Originally Posted by BrianL99

No offense to the posts you've seen, but they're not all accurate.

Different items from Amazon, get different return processes.

You have to go to your account, select the item & click the "return" button. Follow the instructions exactly. If it gives you the option to see more choices and you don't like the ones you see, click the 'more options" box.

Some items can be returned with a QR Code to Staples or Kohls, with no packaging ... some can't.

Some items have to be returned via UPS ... some will require packaging or a fee for pickup.

In some situations, you can only return to a UPS Store (if you want to do it free), other can be dropped off at any store that accepts UPS parcels.

It will depend on the item, the size and the reason you select for your "return".

If the item was not shipped by Amazon, another whole process applies.

It's not complicated, but you have to pay attention to the process and make sure you're getting the "best deal" and that you select the best reason for wanting to return the item.

Yes, this is the best explanation. Simply follow the return instructions and choose which return option you prefer from the ones offered.