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Originally Posted by CoachKandSportsguy
Sux when you need it
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It’s an Aetna “thing.” I was still working and was covered by Aetna in 2020 and needed a hip replacement and was denied — bone on bone with 3 spurs. They demanded PT, which will do nothing for a non-regenerative situation. Took 2 attempts, but finally got approval. In 2021, same insurance coverage, my husband also needed a hip replacement. Again, denied by Aetna and demanded PT coverage. An appeal with a letter from a PT stating that therapy wouldn’t help the situation finally got the surgery. Our surgeon said that Aetna is one of the worst companies to get approval from. They will eventually approve.