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Originally Posted by villagetinker
I have use HR Block for several years, not the cheapest, but they do stand behind their work and I actually collected one time when they made an error.
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All reputable preparers stand behind their work. So I'm a CPA so I'm somewhat biased. But I've fixed a lot of HR Block returns. They tend to be people who fill in the boxes from your paperwork. Some have but a three week training course. They don't have the breadth of knowledge to be creative, explain missed tax saving opportunities and do tax planning for the next year. I've have clients come to me and tell me that the reason HR Block didn't prepare a form was because it wasn't out yet. It was out - they just didn't know to prepare it.
Plus why anyone would take their audit protection is beyond me. Like a extended warranty on a blender. A tremendous money maker for them!
A side note - years ago the Wall Street Journal took a rather complicated return to a variety of tax preparers - mom & pop shops, EA;s, small CPA's. large International CPA firms, tax attorneys. Not one got the maximum savings. Talks to the complexity of our tax laws and that was years ago!