[gorillarick]

Yeah, my dermatologist's office has AI for making appointments.
Took a long time to get thru the press this, press this, press this, , ,
Then I got the AI rep.
Every time it was my turn to speak had to rephrase 2 or 3 times.
Every time I gave any reply there was a long pause x2LONG before AI would answer.

When I finally got an appointment, there was only one choice.
NO
Took probably 5 more minutes to (seems like) trick the AI into giving me another choice.

This office was already on my marginal list. I'm gonna ask my regular doc for a new referral.

Yes, AI will get better. Until then keep it in the laboratory.