Talk of The Villages Florida - View Single Post - Will AI solve this problem?
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Old 02-01-2025, 08:58 AM
pcntech pcntech is offline
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Default Ask for US representative

Some but not all companies will have US based people you can talk with. If you feel you have reached an overseas support center, as to speak with a US Based representative. With any luck, they will transfer you. As an IT tech, I had to deal with one of the largest computer companies in the world. When I would call in for assistance, I would ask for a US Rep in Atlanta. (Oh gee, I just gave away the companies name). I always opt in for the "Brief Survey after the call" and slam them if I got a overseas rep that I could not understand. "Hello my name is Randy. How can I help. Hey dude, your name is not Randy, it's Rashid.