
02-01-2025, 11:28 AM
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Senior Member
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Join Date: Aug 2014
Location: North of the Savannah Center
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It's even worse if one has hearing issues?
Quote:
Originally Posted by dewilson58
There are phone apps for translation..........they work well for crappy English into clear English.
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Firstly, not everyone uses a smartphone - especially when they're at home. Secondly, several of the Customer Service Representative (CSR) issues are not only strong accents - but, also extremely rapid speech. I have hearing aids and have a difficult time understanding ANYONE on the phone - English speaking, or otherwise. I always request that anyone with a strong accent "please speak louder and more slowly". Even that doesn't work oftentimes. I wish there were a way around this issue, too.
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Lianne L. Migiano
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