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Thread: Will AI solve this problem?
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Old 02-01-2025, 11:28 AM
LianneMigiano LianneMigiano is offline
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Default It's even worse if one has hearing issues?
Quote:
Originally Posted by dewilson58 View Post
There are phone apps for translation..........they work well for crappy English into clear English.
Firstly, not everyone uses a smartphone - especially when they're at home. Secondly, several of the Customer Service Representative (CSR) issues are not only strong accents - but, also extremely rapid speech. I have hearing aids and have a difficult time understanding ANYONE on the phone - English speaking, or otherwise. I always request that anyone with a strong accent "please speak louder and more slowly". Even that doesn't work oftentimes. I wish there were a way around this issue, too.
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Lianne L. Migiano