Thanks VT for bringing up this rapidly worsening situation. In the last couple of years the bowling alleys here have deteriorated badly as far as service, price, and maintenance issues are concerned. Last week we had to change alleys three times in order to finish our league due to equipment breakdowns. We are paying good money for a product that is getting worse each week. The comment from the person behind the counter was to the effect that they have new people who don't know how to fix the mechanical issues? Perhaps its time to move to lawn bowling. Have sent emails to the 2 sites you mentioned.
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