[Arctic Fox]

It used to be so easy to access old bills, and each month they sent you a pdf anyway, but now I am unable to find them in their "much improved" on line record system.

I have asked VCDD and, while they are trying to be helpful, nothing they suggest works, Firstly they sent me to ways to pay my current bill (mine is paid automatically) and now they've sent me a link that, when clicked on, gives the error message "Record not found. Sorry, the record you have requested could not be found".

All I want to do is to see my bill for December (I was traveling and could not view it at the time).

Maybe I should just go back to paper bills, although they've probably hidden away the page to request that, too.

Thank you