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Originally Posted by RobbyHarris
This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.
Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.
I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.
This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.
Who is responible for the mail handlers?
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There is no such thing as a regular time in US Postal Mail delivery. It is one time a day depending on the how much volume of mail and packages that had to be sorted before the carrier can leave the station. The carriers we have in the Villages are contractors hired to just delivery a certain Postal Station. Totally different then, back home, where your letter carrier was a USPS Federal Employee. Your best move is to find out which Postal Office/ Station that your mail is coming from and contact that Postal Supervisor. Not the clerk at the window...the Postal Supervisor at that Station. Calling no, email no, physically go talk with your Postal Supervisor. Amazon has a contract with USPS to deliver many of their packages. Amazon will delivery large trucks of packages to local stations; after scanning them as delivered and USPS will bring them out that day or a later date. How do I know this? Thirty-year USPS retired postal employee who worked in all areas of operation. Sounds like you have an issue that should be corrected. Just have to make sure you are dealing with someone who can actually help solve it. That is the hard part...take care.