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Originally Posted by RobbyHarris
This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.
Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.
I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.
This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.
Who is responible for the mail handlers?
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When this happened to me I actually went to the Lady Lake Post Office in the morning and talked to the person there at the desk. She had me talk to the supervisor and since my mail people were actually in the building she went and got them. They told me my package was too large to fit in the box at our postal station so she would text me when she was there and I could come and pick it up or if that wouldn’t work she could drop it off. Not sure if she would have been so accommodating if I wasn’t at the post office but it all worked out.
I believe going to the post office may help you find your package.