Quote:
Originally Posted by RobbyHarris
This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.
Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.
I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.
This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.
Who is responible for the mail handlers?
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I fill out a complaint form online and select the option for the local post office to call me. The mail service in this area is not very good. I can tell you after filling out the complaint form that my service has improved greatly.