It been a problem on every course I have ever played on and every club at which I have been a member.
Many players don't launch the ball well and don't think they make a ball mark and often they don't....so they quit looking for them. Everyone needs to fix two ball marks on every hole.
Half of players (everywhere not just here) don't even carry a divot repair tool. You can use a tee of course, but many have never even been formally taught how to correctly repair a ball mark.
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