sample example of UHC which you as patients don’t see:
My wife is a Clinical Psychologist. I’ve been sending the @BillAckman & @EPotterMD posts to her as she has always told me how stressful it is to get payments from UNH. She said that around 50% of the claims that she bills to UNH get denied because of weird codes and when she has her office manager call to question the codes, the people on the other end have no idea how to explain them.
Then the UNH rep says they will resubmit the claim with additional paperwork and then that gets denied as well. Then when you call again they say “It’s beyond the date of service to be reimbursed”. She said it’s a total mind-bender and the hours of work it takes to try to get your money is not worth the time it takes away from your practice and other patients.
That’s why 70% of her colleagues in the Psychology/Psychiatry field don’t take insurance. With United, she mentally writes the loss off as unrecoverable theft. She says she treats United like a slot machine…pull it, and grateful if anything comes out. She does the Psychological evaluations for patients who are about to undergo certain surgeries and if she says she no longer will take United, those surgeons would no longer refer any evaluations to her.
She likens it to a teacher who only would want to teach the well behaved children. UNH is that out of control kid whose parents don’t give a damn.
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