[Xavier]

Originally Posted by Xavier

I turned in a complaint several days ago (I think 12/30/09) and got a repair order number. They are suppose to text me, email me or phone me when the investigation has been done. Although I have had a few dropped calls, my major complaint is the inconsistency of Verizon's Wireless Broadband Service. It work very well up until about a month ago. Now it switches back and forth between Broadband and National Access at the drop of the hat. Sometimes the service is breathtakingly fast and other times I could walk to your house with the message faster than the Internet could carry it.

I too would ask everyone to ask for a repair number when they call. Something has to be done.

I thought I'd update on my service ticket. I just received the following message from Verizon.

The issue you reported is resolved, Tkt#NRB********6490. Please retry your service. If unsuccessful, call VZW 1 800 922 0204, option 3

Hopefully that will be the end of it.

Xavier