If the desk officer knew you were in The Villages, he may have been "screening" the calls. I've seen some refuse to write a report. Even if there is no crime, an "information only" report can be written. Kinda weird, but cops write lots of reports, but many hate them.
Some see traffic reports as doing the insurance companies jobs for them when they could be out conducting speed enforcement which is proven to reduce accidents and save lives.
If the desk officer legitimately thought you were in a gated community then normally he would be correct. Generally law enforcement does not respond to traffic issues on private roads or in private communities.
They can enforce traffic infractions, but rarely do so unless community request, outrage, etc. That's because private communities are just that. They focus their efforts on public roads, where state grants, death rates, probable cause, etc. all come into play.
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