You will not know the exact warranty until you look it up on the Manufacturers website (maybe different for each house). I just did for my PGT widows with a couple of clicks was able to find the warranty (dependent on frame, glass, etc.). Most are 20 years including my last home that had Simonton. Yes, it indicates for PGT you need to be original owner but I would play it as original owner until they ask for proof. I would also call the manufacturer direct and bypass the distributor. Romac took care of me when my side window failed during the hurricane and I decided to replace it after it leaked. It was not under warranty but the price they charged to repair was reasonable and I could not have done it for much cheaper.
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I will say the things that others are probably thinking but afraid to say.
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