Quote:
Originally Posted by Josiedog
The Villages use basic builders grade windows. Many lose their seal.
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Although sad, it is true. I have installed a couple that failed, but several dozen windows and glass doors did not fail. Usually.....this failure is NOT due to the installer, but how the window was handled during shipping or stocking. Any twist will cause a seal to break or a hard jar of the frame. Builder grade at big box stores are notorious for cheap build items and gorilla luggage handling of those products. I won't give a labor warranty on a window or glass door ordered from L or H stores.
I once ordered 12 windows for a customer from Lowes. When I went to pick up, they brought all the windows laying flat on carts. I immediately refused...why?...because you should not store or put windows down for any length of time because the seals can easily break. Once installed, it could be weeks or months before you see the failure between the glass. I advised the customer a 6'x6' case window on the second story can be a nightmare to replace 4 months later and a charge of $1200 just to replace under warranty if they go builder grade or any big box store purchase.
I would see if new owner can get a warranty switched over, a fee would be reasonable. But paying for labor to remove a window under warranty is horrible. There are companies that will back their own windows and they install them. No cost to owner, at least where I came from. Florida is odd.
BTW, there is no way to tell if a seal is bad. It could be broken below the area you can see and as the temp changes, the pull from seal to glass expands working it's way to the edge of the seal where it's visible, then poof, condensation, dust, et cetera. Could be a year or more.