I have a designer home and my initial installation had the equipment in my front "office". I had a less than adequate signal in the opposite corner of the house and had some initial problems with streaming of my TV (although, not certain if it was the signal or with YouTube TV initially). I contacted their customer service and they sent me an Extender (at no cost) and the Customer Service guy walked me through installation, then contacted me regularily for over a month making sure I got everything working to my satisfaction. I couldn't be happier now with it--everything works well (even in the closed in toilet in the farthest away bathroom
) Great customer service and product!