When my AC failed on a Saturday a few years ago, Munn's came out and repaired it in a few hours. If you buy a new system from a small company, they may not even work on weekends. Also, they may not be an authorized warranty repair company. So, if you are paying for a 10-year warranty, make sure that whoever installs it, can repair it quickly and has replacement parts on hand. That is why I always buy the most standard equipment from a large contractor. There was another thread on this website where a guy had bought a high end variable speed compressor from a company in Orlando. When it failed, he was waiting for 4 months to replace a circuit board that was on order from overseas.
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