Quote:
Originally Posted by FloridaGuy66
Even with Giovanni the place was hit and miss at times with service and being charged for menu items correctly.
On our last visit our bill was several dollars different than the menu prices and they said it wasn't their fault since they accidentally gave us the "old" menus. Even though by Florida law, a presented menu is a binding offer to a contracted price. The manager seemed to not understand or pretended to not understand what that means.
Either way, we will likely never go there again due to the above experience. I'm sure we weren't the only ones.
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Agreed. We'd NEVER go back if that happened to us.
It's totally illogical on their part.
It's not the customers fault! GET rid of the old menu's.
Thats a crazy excuse for a legit business, but mistakes happen, so they should've HONORED the menu prices and ditched the old menus.
Best Practice, Keep the customers happy!